Rope Ferry Commons is managed by Northeast Property Group, Chris Myers is our property manager. I have been on the Board of Directors since 2016, seven years in total. From the first time I contacted Chris, and every time after, he has always been very responsive to my requests. He prioritizes the important requests (such as leaks, plumbing emergencies, hazards on the property) immediately. The non-urgent requests are managed appropriately, reflective of the nature of the request. NPG recently started using an Online Portal for making payments, updating personal & payment info and for submitting maintenance requests. The new Portal is easy to use and has been a great addition to managing the property.
Chris does an excellent job managing our financials and all the paperwork involved in managing this property. He communicates regularly with Board Members, asks for direction, and often takes the brunt from Owners, for conducting the Board’s directives. A lot happens behind the scenes to get from point A to point B, that few people have visibility into. Chris is a professional and an experienced property manager who knows the law and guides the Board of Directors skillfully, always using good judgment.

I have worked with Northeast Property Group on a number of projects through the years and they have always been reliable, honest and a pleasure to work with.

Northeast Property Group has been a pleasure to work with. Sean Gillooly our property manager is professional and extremely efficient and always has good advice and resources. We are very pleased with our new management company.

Chris has been our property manager for at least 10 years, maybe more and he has always been very quick to respond and helpful. We another condo in Florida and our experience with the manager there is not at the same level as with Northeast Properties. The receptionist Lori is also very helpful with logging maintenance issues. All in all, they are definitely a professional organization and have recommended them to other associations in the area, which I know are also happy.

Chris, thank you for the quick follow up today regarding the water coming into our unit. You helped explain the insurance process with condo associations which I was not familiar with and you arranged for Service Master to come quickly. This is a level of professionalism and responsiveness I'm not use to. I'm happy to say that our experience with Northeast Property Group, while not always perfect, has exceeded my expectations of what a property manager should provide.